Manage Booking
Need to change, cancel or update your airport parking booking? Below is how to do it and who to contact.
How to amend your booking
To change the date, time or other details of your booking, contact us as soon as possible. Email support@scotpark.co.uk or use the number on your booking confirmation. Include your booking reference in your message.
Amendments are subject to availability and our terms. Changes requested less than 24 hours before your departure may not always be possible. Our team will confirm what can be done.
How to cancel your booking
To cancel, contact us by email at support@scotpark.co.uk or using the contact details on your confirmation. Quote your booking reference and the reason for cancellation.
Cancellation terms and any refund depend on how far in advance you cancel. Full details are in our Terms & Conditions. We will confirm receipt of your cancellation request and any refund due.
How to update vehicle details
If your registration number or vehicle details change before your booking date, email support@scotpark.co.uk with your booking reference and the correct details. We will update your booking so the driver or car park has the right information on the day.
Support contact
For help with an existing booking, amendments, or questions about your trip, contact our support team:
Include your booking reference so we can assist you quickly.
Complaints contact
If you are not satisfied with our service, we want to put it right. Please contact our complaints team:
We will acknowledge your complaint and respond in line with our complaints procedure. See our Terms & Conditions for more information.